New Delhi : Singapore-based full-stack communications platform EnableX.io, today announced a strategic partnership with PT Jasnita Telekomindo Tbk, Indonesia’s largest cloud communications platform and an omni channel software provider.
Under this agreement, EnableX will offer integration of video APIs into Jasnita’s omnichannel platform for contact centers. Additionally, other offerings from the EnableX portfolio including video conferencing and webinar solutions will also be available to Jasnita’s existing clients, helping Jasnita expand their portfolio of B2B and B2C solutions.
The partnership helps Jasnita address Indonesia’s evolving needs for visual communication in contact centers & further strengthen its position as a leading player in the market.
Pankaj Gupta, CEO & Founder, EnableX.io said, “We are excited to partner with Jasnita, a leading internet service provider and CPaaS player in Indonesia. Together with their solutions and our cutting-edge capabilities, we form a powerful team ready to win Indonesia’s booming market. We are looking forward to working with the team at Jasnita!”
Mr. Ronald Adrianta, Vice President, PT Jasnita Telekomindo Tbk said, “Given our ambitions to address and capture the rapidly growing Indonesian market, our association with EnableX is critical. We were able to integrate EnableX’s video capabilities into our omnichannel solution within weeks, allowing us to focus on our core competencies, while adding a reliable, scalable, and robust video solution. This partnership will help both companies benefit mutually, creating high-quality services for our customers.”
Indonesia is likely to lead Asia Pacific in IT spending- it is the fourth most populous country in the world with a high potential for a booming digital economy. With a large number of tech unicorns, the government’s local data storage requirements, and a surge in demand for digital services during COVID-19, the country is posed for a massive digital transformation. Interestingly, the Indonesian market generated the second-highest revenue for cloud computing in Southeast Asia in 2020 and is expected to more than triple by 2025.