In a time when almost all other major business processes have moved to cloud in the new normal, continuing with payroll management on-premises can be a major hurdle for your business. As your HR teams continue to grapple with outdated technology and the monotonous, time consuming as well as error-prone nature of payroll processes, they are not able to focus adequately on other important tasks such as employee engagement and care. This is why payroll outsourcing becomes the one-stop-shop problem for all such challenges.

The leading payroll outsourcing firms use most advanced payroll software that is integrated with technologies such as RPA, AI, Machine Learning and advanced analytics. Thus, using such services enables businesses to enjoy scalability, security and productivity enhancements – not just in Singapore, but internationally as well.

Using professional payroll outsourcing services from reliable international brands enables the HR personnel to become free of the payroll burden and focus on other productivity areas.

The software driven operations would offer various benefits such as:

Automation of helpdesk through AI Chatbots –AI-powered automation in almost all people-facing technologies is now being witnessed in almost all industry verticals now. Keeping in sync with the times, the leading payroll outsourcing firms in Singapore now offer integrated AI chatbots to take care of payroll related queries, leave requests, and Expenses or Approvals needs for all employees.

Automation of payroll processes – A leading payroll software as used by the outsourcing companies, can also automate the process. It ensures elimination of human errors, and leads to a seamless, accurate and more convenient payroll experience for all employees and company HR alike.

Employee self-service – Considering the invaluable assets that the employees are to any organization nowadays, leading businesses are adopting a holistic approach to talent retention and that includes providing the employees with a seamless, efficient, and round-the-clock accessible support. Whether it is submitting and approving leave requests, helping employees check their details, printing salary slips and tax forms or any other such tasks, a world-class payroll outsourcing company will offer you a cloud-based employee self-service portal that will take care of all these needs. The employees can access the platforms from any desktop or mobile device at any time and the platforms are likely to be integrated with various support options such as voice, AI chatbot, email for speedy resolution of various employee queries and requests.

Data analytics – One of the most important technologies that has made payroll software so advanced and feature rich is the integration of data analytics. With each employee interaction, the system would generate data analysis that leads to discovery of insights related to employee satisfaction and process enhancement.

Data security through role-based dashboards – In the increasingly digital world of operations, it has become extremely challenging for organizations to secure their crucial data. That’s where a good payroll outsourcing provider would offer role-based dashboards. What it implies is that, for different hierarchy levels there would be access to a different set of data, information and tools to carry out the tasks assigned. Such a segment wise, role-based reporting option enables well-informed decision making and prevents data leakage as a person would access only the data that is relevant to him/her.

Integrations with 3^rd party software – Sometimes companies don’t change their payroll service processes due to the concerns that the new technologies might not be compatible with their existing hardware and software such as ERP, time and attendance system etc. With the right payroll outsourcing company, you don’t need to worry about it because the cloud software would come with pre-built integrations with most other leading HR/ERP software present in Singapore and enable seamless migration and operations.