Chennai: To simplify the process of a cumbersome, tiring and time consuming motor claim, Future Generali India Insurance Co Ltd has launched Future Xpress and Future Xpress+. The primary objective of Future Xpress and Future Xpress+ is to offer customers a more personalized service and enhanced touch points for smooth and speedy motor claims settlement.

While Future Xpress+ is targeted for those who wish to get their loss assessed and claim finalized on the spot with an option to get their vehicle repaired at a workshop of their choice and convenience, Future Xpress is targeted for those who wish to get their vehicle repaired on priority, at lower costs teamed with personalized service from the Insurer,

Speaking to media persons at a Press Conference in Chennai today, , KG Krishnamoorthy Rao, MD & CEO, Future Generali India Insurance Company said, “Earlier, claim segmentation on quantum of loss was not available and the survey request and documents verification was an elaborate and exhaustive process. It was mandatory to have the vehicle surveyed pre and post repairs, claim settlement typically happened post repairs and submission of relevant documents to the workshop or surveyor. Both the insurer and the insured had very little control on the entire process of confirming the liability post repairs.  Future Xpress and Future Xpress+ simplify the process through segregation of smaller claims that can be treated differently at multiple touch points. These seamless service offerings provide convenience, with significant savings in time and cost. “

Salient features of Future Xpress and Future Xpress+ are as given below