Bangalore – Sheraton Grand Bangalore Hotel at Brigade Gateway is pleased to announce the appointment of Gaurav Tokas as its new Director of Rooms. Gaurav brings over a decade of extensive experience in the hospitality industry, with a proven track record in hotel operations, guest service, and revenue management.
In his new role, Gaurav will oversee the day-to-day operations of the Rooms Division, focusing on optimizing guest experiences, managing room inventory, and driving revenue growth. He will lead the team in ensuring seamless delivery of service excellence and guest satisfaction, while further strengthening the hotel’s position as a premier destination in Bangalore.
Before joining Sheraton Grand Bangalore Hotel at Brigade Gateway, Gaurav served as Room Division Manager at Marriott International’s Kochi Marriott Hotel, where he successfully managed corporate, transient, and leisure segments. He has also held key positions at prestigious brands such as Hyatt Hotels Corporation, Radisson Hotel Group, and InterContinental Hotels Group, consistently demonstrating his leadership skills and expertise in hotel operations.
“We are thrilled to have Gaurav join our team,” said Sushma Khichar, General Manager of Sheraton Grand Bangalore Hotel at Brigade Gateway. “His deep understanding of hotel operations, commitment to exceptional guest service, and ability to lead large teams make him the perfect fit for this role. We are confident that Gaurav will play a key role in elevating the guest experience and driving continued success for our hotel.”
Gaurav holds a B.Sc. in Hotel Management from the Institute of Hotel Management, Chennai, and has completed several prestigious leadership training programs, including Marriott’s Envision Leadership Programme and IHG’s Climb Lead Future Leader Programme.
Sheraton Grand Bangalore Hotel at Brigade Gateway is excited about the leadership Gaurav brings and looks forward to his contributions in further enhancing the guest experience and operational excellence at the hotel.
