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Published on September 29, 2022
~ With a focus on enabling credit penetration and financial Inclusion in India, since 2012, Home Credit India has fulfilled aspirations of 15Mn borrowers through 50K+ PoSes across country ~
~ Home Credit’s strong digital transformation journey has helped customers & retailers embrace online journey ~
Hyderabad : Home Credit India (HCIN), a local arm of the international consumer finance provider, has completed 10-successful years in India this year as a RBI regulated consumer NBFC. Being committed to India market and financial inclusion, Home Credit in its first decade has fulfilled over 15Mn aspirations through trusted & affordable financial products & services.
Upon reaching this feat, Home Credit India is celebrating the momentous occasion with a campaign – #10SaalBemisal comprising of unveiling a 10-year logo and a digital AV showcasing how Home Credit has grown strength by strength with various milestones achieved in its decadal journey.
Home Credit’s focus on financial inclusion by enabling credit penetration across the country, has resulted in bringing borrower-centric services & products such as Safe Pay (payment holiday, no pre-payment penalty and insurance), Care 360 (a holistic healthcare service protection product) and Ujjwal EMI Card (the digital pre-set credit limit card).
The PoS-led strategy in last decade has given Home Credit a strong foothold in India market, having a robust 50K+ retail network across 600+ cities. As Phygital model becomes the renewed approach, focus on digital-first strategy has enabled both Home Credit’s customers and retail partners to do self-onboarding via Home Credit app. Home Credit has boosted its digital ecosystem through B2B partnerships, enhancing scope of services and online onboarding. Half of HCIN customers now follow a complete online journey, and metrics show these numbers are growing each day.
Commenting on the 10-Year milestone, Mr. Ondrej Kubik, Chief Executive Officer, Home Credit India, said, “Completing a decade of doing business in India and having served millions of borrowers is a testimony of Home Credit’s commitment to India. In 10 years, we have serviced over 50 million contracts which is a clear reflection of customer trustworthiness & reliability the brand enjoys. Maintaining the great momentum would have been difficult without engaged and supportive partners, employees and customers. In the fast-changing environment, our purpose remains the same – to empower people to live the life they want now. While we complete 10 years, we still have a long way to go and the zeal & momentum will now be even greater to redefine Home Credit brand connect with consumers in the endeavor to fulfill aspirations.”
Along with customers, as a responsible consumer lender, Home Credit promotes financial literacy to drive a responsible borrowing culture in wider society. Financial literacy initiatives have led to engagement with over 3 million people through Paise Ki Paathshala microsite, blogs and social media campaigns.
Home Credit recently launched its maiden Sustainability Country Card 2021, codifying ESG principles into the business. The document sets out key sustainability pillars as Financial Inclusion or inclusive lending, Financial Literacy, Digital Empowerment and Sustainable Communities.
Key highlights at a glance: