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  • Leadific Review – Benefits of building strong customer relationships

    Published on September 26, 2022

    The cost of acquiring a new customer can be seven times higher than selling to an existing client. After a business relationship ends, 61% of consumers go to their competitors. 

    Simply put, you are driving customers to your competitors by failing to follow up on leads.

    A strong customer relationship is crucial to increasing sales. Keeping in touch with your leads and clients can help you build stronger relationships and increase sales. Maintaining contact with your customers will allow you to understand their needs better and offer them products or services they are more likely to purchase. You can also build brand loyalty through strong customer relationships, which leads to repeat business and referrals.

    The Leadific app simplifies all this for you. It combines the most efficient marketing and sales tools under one roof. 

    Leadific can help you with:

    • Lead generation
    • Client Acquisition
    • Automate your business followup
    • Client fulfillment
    • Building out funnels
    • Client retention
    • Reputation management (automatic review requests)
    • Increasing ROI 

    How can leadific help build strong customer relationships?

    It can be easy to forget about a customer after a sale is made, but it’s important to remember that the relationship doesn’t end there. Nurturing your customer relationships is essential to maintaining a loyal customer base and ensuring repeat business. 

    Automating the sales and followup process is a major focus of Leadific. This way, you can spend your time on the things that matter to you. 

    Keep on reading the review to see how Leadific can help you grow your business.

    Build trust: 

    Leadific can help businesses build trust with their customers. When customers trust a business, they are more likely to do business with them. Follow Ups show customers that you value their business and are interested in their continued patronage. Leadific automated follow ups allow you to keep in touch with your customers and learn about their needs.

    Leads that are followed up with are more likely to convert into customers. 

    Generate repeat business: 

    Customer relationships can help businesses generate repeat business from their customers. When customers have a good experience with a business, they are more likely to return and do business with them again. 

    Create loyalty: 

    Leadific can help businesses create loyalty among their customers. The likelihood of a customer switching to a competitor is lower when they feel valued and respected.

    You can address their concerns by staying in touch and ensuring they remain happy with your products. When customers feel their concerns are being addressed, they are more likely to be satisfied and loyal to a business. 

    Generate referrals: 

    Leadific can help businesses generate referrals from their customers. 

    By maintaining good relationships with your customers and following up with them regularly, you can create a database of satisfied customers who are likely to recommend your business to others. When customers are happy with a business, they are likely to tell others about it and recommend it to their friends.

    Increase customer lifetime value: 

    Leadific follow-up systems can also help businesses increase the lifetime value of their customers. When customers have a good experience with a business, they are more likely to continue doing business with them for longer. 

    Businesses can learn about customer needs and wants by keeping in touch with them. You can use this information to sell them additional products or services.

    Win back lost customers: 

    Did you know that the average value of a lost customer is $243? There is more to it than just one sale. The potential for future business is also lost. They may have been interested in other products or services, but now you’ll never know.

    Leadific can help businesses win back lost customers. The likelihood of a customer returning to a business increases when they feel appreciated and valued.

    Making money with Leadific:

    One of the best things about Leadific is that it can be white-labeled and sold as your own product. Once you get a handle on the software, you can start offering it as a SaaS to other businesses for a monthly fee. You can sell it to any number of businesses you want.

    Conclusion:

    While it is important to have strong customer relationships, it is also important to focus on quality over quantity. It is better to have a smaller number of loyal, satisfied customers than a large number of customers who are not engaged with your brand. Despite the fact that acquiring new customers can cost 7x more than retaining them, small businesses focus more on acquisition than retention. This is why it is crucial to use a platform like Leadific.

    To build strong customer relationships, you should focus on providing excellent customer service, creating strong communication channels, and creating loyalty programs. It is possible to do all this with Leadific without much hassle, allowing you to build strong customer relationships and increase sales.

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