Published on August 11, 2010
Hyderabad (Business Wire India):
Magnaquest Technologies announced that Microscan Computers, a premier provider of high capacity dark fibre solutions, will launch Triple Play services using the Billing, CRM & OSS Solution from Magnaquest. Microscan has an established optical fiber network in and around Mumbai and is in the process of extending this network to Pune, Nasik and other regions of Maharashtra. Also it is planning to tie-up with local cable operators to increase its last-mile reach. Microscan will use Magnaquest solution to quickly launch Triple play to Enterprise and Retail segments including innovative VAS services such as VOD, Intranet Gaming, E-learning, E-commerce, virtual networks etc for which Magnaquest will provide quicker service activation, accurate rating, billing and excellent customer service to compete and catch up with the growing Indian broadband market.
“We chose Magnaquest’s solution as it is an easy to use platform that centralizes and automates our service provisioning, billing and customer management functions, without the need for multiple systems, and we also can extend it for multiple services including Video and VoIP in the future,” said Sandeep Donde, Managing Director at Microscan Computers. Magnaquest’s Billing, CRM & OSS includes Customer Management, AAA, Policy Management, Order Management, Rating, Partner settlements, Payments Processing, Customer Care, Inventory Tracking, Self-Care, Prepaid card management and Business Reports. The solution automates the entire customer lifecycle and meets the growing needs of the organization.
“We are extremely pleased to add Microscan to our growing list of broadband operators, which strengthens our position in the domain and reconfirms the flexibility of our solution,” said Vijay Debbad, CEO, Magnaquest. “Our customers select our solutions to leverage the cost and flexibility advantages and our older customers are scaling now, and are very satisfied with our extensibility, scalability and on time support.”