SynergyOne, a leader in business telecommunications has revamped their website to help business customers understand all aspects of business phone calls. The business telecommunications industry is notorious for confusing jargon and overcharging. By contrast SynergyOne’s website is an invaluable, plain English guide to every facet of business calls for busy executives.

The website can help businesses survive the downturn by learning how to minimise business calls costs. Businesses can use the website to discover common ways companies are overcharged for everyday business phone calls by unscrupulous providers. Many businesses are not aware they are being overcharged by per minute instead of per second billing. Some are hit by ‘hidden charges’, such as ‘connection fees’, increase clauses or minimum charges. Jargon is sometimes used to mask overpriced business calls and services. SynergyOne avoid all these dubious practices and communicates in plain English.

The website promises one simple way for businesses to save money – a Best Business Price guarantee. Considering their service spans local, national, international landline and mobile business needs, this will deliver companies significant cash savings. Coupled with exposing some of the tactics of poor quality players in the business calls market, SynergyOne empower customers to make more informed choices about their telecommunications bills.

The website also explains in plain English how to get the better deals with SynergyOne, from the moment of first contact to committing, through the migration process. With the company’s permission, SynergyOne investigate fully how much companies are paying for telecommunication services and business phone calls.

The next step is to calculate how much less the company could pay. Sadly, customers often find they have been overcharged. One area the website highlights is SynergyOne’s commitment to no minimum charges. Many businesses are simply not aware of the impact of this standard industry practice – even the most well known providers like BT still apply a minimum of 4.2p for business phone calls. This can represent serious waste for business funds. A detailed, transparent quote includes how much can be saved and the entire process from start to finish takes typically takes from 7 to 21 days maximum.

As well as highlighting some of the items to look out for on each company’s bill, SynergyOne offers a complete explanation of its Customer Service commitment on the website. Customers will never talk to an automated service instead of a human voice, and will not be kept waiting as their call reroutes to a remote overseas call centre. Instead, customers can get to know SynergyOne’s skilled staff and build a beneficial working relationship, as well as project management for every order to ensure everything runs smoothly.

Any business looking to make substantial savings on business calls yet retain excellent systems, call and Customer service quality should contact SynergyOne today on 01707 291 291. Customers can also visit the website for calm expert advice on all aspects of business phone calls.