Mumbai : Newgen Software Technologies Limited, a leading global provider of Business Process Management (BPM), Enterprise Content Management (ECM) and Customer Communication Management (CCM) participated in the Gartner Portals, Content and Collaboration Summit 2012 held recently in Orlando, Florida in the capacity of a Silver Sponsor.

Newgen showcased its latest innovations in Mobile Capture and Cloud. Newgen’s latest offering ZapIn, is a mobile capture solution that helps business executives on-the-move to capture customer information in real time, at the point of customer contact and initiate its processing at the back-office. ZapIn is available both on Smart phones and Tablets.

Newgen Cloud solutions give customers full access to its award winning BPM and ECM capabilities and best practices on the cloud.

The main agenda of this event was to improve user experience, manage content explosion, launch social initiatives, transition to mobile environments and understand cloud & SaaS options.

Newgen’s BPM and ECM solutions have a proven track record for large scale deployments that provide business transformation, process visibility and continuous process improvement at the world’s leading Banks, Insurance firms,  BPO’s, Healthcare Organizations, Government, Telecom Companies & Shared Service Centers.