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    TCS Partners with Newgen for their Flagship Banking Service Bureau Project in Israel

    Published on September 28, 2021

    Partnership to help Israel’s central bank build a robust content repository for secure document access as well as comprehensive customer communication platform

    Newgen Software, a global provider of low code digital transformation platform, is pleased to announce that it has partnered with Tata Consultancy Services (TCS)—a leading global IT services, consulting, and business solutions organization—to deploy an enterprise-wide content repository and a multi-channel, multi-lingual communication suite for the Banking Service Bureau (BSB) in Israel.

    Newgen and TCS are enabling Israel’s central bank to transform the country’s banking sector by building a cloud-hosted centralized platform to provide end-to-end banking solutions. BSB will leverage TCS core banking solution (TCS BaNCSTM) and Newgen’s digital transformation products, including contextual content services (ECM) and omnichannel customer engagement (CCM).

    With Newgen’s unified platform for automating content and communications, integrated with the cloud-based TCS BaNCSTM, BSB can build a robust, scalable repository to securely access and manage documents throughout their lifecycle. The repository would serve as a shared, plug-and-play digital banking platform to help banks standardize communications and enhance customer experience.

    Sumanta Roy, Vice President and Regional Head of TCS Middle East, Africa, Mediterranean, said, “TCS delivers on its promise to Ministry of Finance, Israel, for creating the most innovative, fully configurable and programmable Megastore of a full service BFSI platform, through its carefully selected set of partners like Newgen. This partnership has architected a highly scalable and secure platform in record time, delivering a truly digital experience to its customers.”

    “Our joint collaboration will help financial institutions in Israel deliver a faster, more connected, and frictionless banking experience to their customers,” said Diwakar Nigam, MD and Chairman, Newgen.