Saurabh has an extensive background in the hospitality industry and has held several senior management positions prior to being in Sheraton with various reputed hospitality brands like Hotel Leela Kempinski and Grand Hyatt, across the country.
Speaking on his appointment, Saurabh Bakshi, General Manager, Sheraton Bangalore Hotel said, “Having being associated with the property since its pre-opening days, it is indeed a pleasure and a great feeling to be appointed as the General Manager of the first newly built and managed Sheraton in India, a flagship property of the brand in the country. I look forward to taking up the responsibility to ensure efficient and effective operations in all areas of the property, maintenance of high quality standards and deliver strong business results”.
Saurabh strongly believes that a leader is only as good as the team he/she has. He says, “Leaders are made but leadership and success is achieved by having a team that can manifest the vision. Associates are true assets of the organization and that it is extremely important that every associate is highly engaged and highly satisfied.” He thus, has always taken the lead in creating various opportunities for associate engagement. Saurabh is an exceptional trainer and mentor with skills to motivate peak individual performance from team members, while driving sustained forward growth momentum. Standing by the power of results, Saurabh also added by saying, “Sheraton Bangalore has consistently broken records and is counted among the best hotels in the city. It is now my duty to ensure we maintain the level of service and continue to outperform competition and ourselves.” He believes that the reward for work well done is the opportunity to do more. His work philosophy includes five elements Quality, Efficiency, Effectiveness, Integrity and Humanity. Saurabh has a General Managers Program from the Cornell University, School Of Hotel Administration Ithaca, USA.