We are sure, there have been multiple times when you have looked at an advertisement of a company, saw its toll free number and thought it must be a big brand name. Such is the impact of a toll free number! Besides giving this type of brand recognition and credibility to a business, a toll free number allows the customers to connect with the business 24×7, completely free of cost. This can be life-changing for a business whether small or big.

If you are still contemplating buying a toll free number for your business, we give you five more reasons why you must not think twice and buy it without delay.

Here are some of the advantages of having a toll free number for your business.

Advantages of having a Toll Free number for a small business

1. It improves customer relations

Customer satisfaction is an important attribute for the success of any business—small or large. And it can be achieved by maintaining positive customer relations consistently. When a business has a toll free number, it gets easier for the customers to reach the company and get answers to all their queries. With toll-free numbers they can reach out to the company 24×7. The easier the customers find it to reach to the company, the better are customer relations.

1. It improves reliability in business

Having a toll free number is a good choice for all types of businesses. They are not just suitable for large corporations but also perfect for startups since they give a professional image to business and add credibility to it just like a virtual phone system. If a customer calls a business on their virtual phone system and is greeted with an automated reply, it leaves a lasting impression on them. Having a toll free number for the business leaves a similar kind of impression on the customers.

Irrespective of the size of the business, years of experience or the area of operation, a toll free number makes a business look more reliable and professional to the customers.

1. It is portable

Another great advantage of using a toll free number is that they are portable. Not many people are aware of the fact that once you pay for a toll-free number, it stays with you forever, even when you change your provider. This means if you decide to relocate your business and change its area of operation, you can still use the same toll free number.

All you need to do is to forward all your calls to your mobile number or the new number you are using and your customers will never know a thing about it.

1. They are easy to remember!

Do not underestimate this feature! It is a great achievement for a business if you can remember a number on which they are available. This definitely means the business had a positive impact on them. This also means that business is easily reachable to the customers. And this benefit goes a step further if your business uses a vanity number*. Without a doubt, it is definitely much easier to remember 1-800-Flowers than 1-800-356-9377! When a customer remembers your phone number, he is more likely to call you and that increases the probability of generating more sales. Vanity numbers have gained popularity as a great marketing tool for businesses.

*Vanity Number: A Vanity Number is a Toll-Free number that has a sequence of numbers that can be easily remembered. A subscriber generally requests such a number for marketing benefits. Most of them are phone words such as 1-800-Flowers for 1-800-356-9377 but occasionally vanity numbers can be all numeric as well.

1. They are a great marketing tool

We just discussed how vanity numbers perform as a great marketing tool. There are several other ways in which toll free numbers can be associated with different marketing campaigns and can be used to track the results of marketing efforts made by a business.

For instance, whether you put it on your business website, print ad, or a billboard, a toll free number creates a different extension for the different modes of marketing. This makes it clear which method of marketing is getting more calls to the business. By investing further in the same form of marketing, you have a brighter chance to increase your call volume, sales, and thus the ROI.

Conclusion

A toll free number is a result of increasing competition and constantly innovating marketing strategies. Just like the virtual phone system that has become popular recently, having a toll free number gives a professional image to one’s business and makes it much easier for the customers to reach out to that business in the shortest possible time without any complexity.