APN News

  • Saturday, August, 2019| Today's Market | Current Time: 03:27:33
  • Bangalore : With ‘Customer First’ approach, aiming to cater to ever changing, evolving customer needs and expectations, Toyota Kirloskar Motor today announced the launch of ‘‘Service Express’, which focuses to provide convenience of car maintenance to customers at their closest access. Although Toyota has successful model of Mobile Service Vans operational, it focuses to provide only select service offerings in terms of break down services and minor repairs.

    With the introduction of this ‘Service Express’ -, Toyota Kirloskar Motor pioneers in its segment, providing All Periodic Maintenance Services [Minor, Medium & Major], Express Maintenance in just an hour, Wheel Balancing, Wheel Alignment and even Eco-Car Wash. Further, Toyota also intends to provide car beautification services & minor body-paint jobs under this easy access servicing experience.

    Under this initiative, currently Toyota covers the remote areas of Rajasthan, have been receiving positive feedbacks from customers on this doorstep service experience. The customers have been appreciative of Toyota’s concerted efforts and initiatives undertaken giving ease-of-access to car servicing. Now customers can avail this service in their own towns, while avoid travelling long distances for periodic vehicle maintenance.

    Over the years, Toyota have been offering delightful Car Servicing experience to the customers uplifting the core values of service brand with “Quick & Quality Service by Qualified Manpower”. Toyota has built well-trained & qualified staffs to service high-quality world-class cars, offering premium service experience.

    Keeping pace with the changing market dynamics, Toyota’s service initiatives offer a range of comprehensive services to its customers, offering a truly joyful ownership experience.  Toyota strives to deliver the best services by way of ‘QService_Quality Personalized with complete pack of Convenience and Transparency’ at low cost of maintenance, marking an experience of customer delight beyond one’s expectations.

     Commenting on this new service offering, Mr. N. Raja, Deputy Managing Director – Toyota Kirloskar Motor, said, “Convenience plays a very important role towards providing delightful services and ensuring peace of mind to customers. At Toyota, we always listen to our customers’ voice and strive to make our service offerings ever-better, providing ease access to Toyota’s car care. Our aim is to limit the constraints of fixed location set-up of car servicing with ‘Quick Service’ offers at customers’ doorsteps, bringing the best-in-class service experience even closer with these ‘On-wheels’ touch-points.

    Through this service, we express gratitude to our loyal customers towards the trust and admiration they have shown through the years towards our products and services.

    Being a safety leader, it is our conscious effort to raise awareness on importance of regular maintenance of the cars to ensure safe driving experience. Through our world-class products and services, we continue to look forward to forging ever stronger bonds with our customers and partners.” He added.

    In-line with its “Customer First” approach, Toyota conducts periodic service campaigns, promoting the importance of regular vehicle maintenance to ensure safe, comfortable and trouble-free drives, bringing an ever-new experience of owning Brand Toyota for its customers.

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