Customers can enjoy an intuitive digital experience
designed around them whenever they travel

Customers planning their next journey with Cathay Pacific can do so with even greater confidence and assurance thanks to the airline’s intuitive digital experience. While cross-border travel remains challenging, Cathay Pacific has introduced an array of innovative digital products that enhance every part of the customer journey, from booking to departure to arrival.

Whether providing greater protection and assurance, streamlining the implementation of health and safety measures, or adding convenience both in the air and on the ground, Cathay Pacific’s digital experience ensures that customers’ journeys will be simpler, easier and better.

Book easily – with all the information needed

Customers trying to plan ahead can book with peace of mind using Cathay Pacific’s intuitive booking platform, which provides them with all the latest information about where the airline is flying, what restrictions are in place and what they need to know to travel. With the airline’s flexible ticketing policies, customers can fly worry free with the freedom to make unlimited changes to new tickets without the usual change fees. In addition, they have the flexibility to buy tickets to any destination using a combination of miles and cash.