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  • Thomas Cook wins ‘Most Trusted Tour Operator’ at The Times Travel Honours Awards 2011

    Published on October 25, 2011

    Mumbai: Thomas Cook (India) Limited was selected as the ‘Most Trusted Tour Operator’ for the highest degree of consumer trust, at the prestigious Times Travel Honours award ceremony, in Mumbai.

    On its 170th anniversary, this acknowledgement from its customers, peers and public, is a special honour among Thomas Cook India’s phenomenal achievements.

    Thomas Cook is the acknowledged pioneer and innovator in the Travel Industry, with many firsts to its credit, including- the package holiday (1841), the pre-paid hotel coupon (in 1868), holiday brochures (in 1858) and the circular note – today’s travellers cheques (in 1874). Since its inception, Thomas Cook has focussed on exceptional products and services in its commitment to making travel accessible to many.

    On this special occasion, Mr. Madhavan Menon, Managing Director, Thomas Cook (India) Ltd. said, “Receiving the ‘Most Trusted Tour Operator’ Award is a recognition of our strong focus on our customers- through the quality of service we deliver and the diversity and innovation in our product-service portfolio. This award is very special, as while we were short listed by an eminent jury of travel experts, the final selection was based solely on voting by our customers and the public.”

    He added, “I take this opportunity to thank all our customers who have believed in us over the years. This award is a great encouragement to Team Thomas Cook, to strive even harder to achieve new heights in customer excellence”

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