by NR INDRAN / INT

Net Profit at ` 361.67 cr é by 20.79%

Operating Profit at ` 659.75 cr é by 16.93%

Net Interest Income (NII) ` 961.44 cr é by 16.43%

Return on Assets (annualized) é by 1 bps at 1.04%

Net Worth at `  3737.34 cr é by 46.86%

Earning Per Share (EPS) (non annualized) at ` 10.85 é by 3.93%

BUILDING HUMAN ASSETS:

Bank has been imparting training to employees as an ongoing process for development and improvement of their knowledge, skill, business confidence. It also keeps them abreast of the latest trends in Banking Industry. These Training programmes are conducted in house and also through other reputed institutes like NIBM, CAB, BTC, ASCI, MDI, JNIDB etc.

Recruitment of fresh talent – Bank has completed the recruitment process of 564 officers (including campus recruitment) in the area of Credit, Agriculture & Forex and also POs. The recruitment of 600 clerks is in process and is expected to complete shortly.

Customer centric grooming of frontline staff. Along with intensive two months’ training programme on credit to create an effective cadre of credit officer, Bank is also re-orienting the frontline staff for better customer service through an in-house programme namely S.M.I.L.E. (Smart, Motivated Intelligent for Leveraging the Emerging Market).

STARTEGIES:

Bank has posted FOUR additional Operational General Managers in each Metro Centre for Business Development and to reduce the Response Time on Credit Decisions at Field level.

Bank is planning to open 100 new branches during the current financial year for which necessary RBI/Board approval is in place. Besides this, Bank is also planning to open additional 58 branches for effective implementation and monitoring of entire financial inclusion exercise.

Bank is on the path of transformation through effective use of technology. Bank has already achieved 100% CBS, while constitution of centralized back office function has relieved frontline staff for business development.

Bank has identified Agriculture, MSME and Retail as  thrust areas for lending. To have a focused attention on these areas of lending, Bank has given exclusive charge of MSME and Retail to One General Manager and Priority Sector to another General Manager.

Through ATM sharing agreement, Bank has enabled itself with more than 70,000 access points. Bank has already opened 507 ATMs of its own and targeting to take the total number of ATMs to 757 by March 2012.

Bank will continue to make intense effort for increasing the CASA Deposits through targeting high value customers and by increasing the clientele base by 20%.

FINANCIAL INCLUSION PLAN

The Bank has been allotted 756 villages with population above 2000 for providing banking services through an outlet by March 2012. As September 2011, Bank has covered 342 villages. While remaining 414 villages will be covered by March 2012.

As against the target of 11 lakh No frills Accounts by March 2012, Bank has already opened 10.63 lakh accounts as of September 2011. Bank has extended in-built overdraft facility in 3.56 lakh No Frills Accounts as of September 2011

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