Gurgaon:  Drishti-soft Solutions, leading provider of Communication technology solutions enters into a strategic alliance with Brisnorth Communication, a dominant provider of telecom solutions specialising in VoIP and Traditional telecommunications in Australia. With this partnership the companies shall bring together a quality comprehensive contact center suite for BPO and enterprise segment of Australia.This alliance aims at providing a holistic, state-of the art communications solutions to companies looking for means to enhance customer experience through multiple channels, reduce TCO and increase agent productivity.

Brisnorth excels in providing impartial advice on choice of Network/Lines, and can broker the best deal for enterprises, tailored to its particular call-patterns and staff habits. This service unified with Ameyo can deliver an all-in-one suite, tailored to the clients requirement to cater to the current and future needs of the end customers. Leveraging on the combined experience of the two entities, companies can achieve cost optimization and high level of customer satisfaction.

Welcoming Brisnorth on board, Brighu Ravi, Regional Head – Australia / New Zealand stated “We are excited about BrisNorth Communications joining the Drishti family as a premier partner. This partnership is very strategic to us as Brisnorth’s business is perfectly aligned to AMEYO. Apart from being our frontier in the Sunshine state, we will be leveraging on Brisnorth’s own range of phones and impeccable support to service new clients.”

Grant Berry, Managing director of Brisnorth Communications, said “Brisnorth Communications pride themselves in partnering with Vendors that provide leading-edge technology to deliver all-in-one suites to their Customers. Brisnorth are delighted with the alliance with Drishti that will deliver world-class Applications for Brisnorth’s Customers.”

With this partnership we are able to fortify our presence in the Australian market and extend our solution to clients which were once out of our reach.