Gurgaon : Drishti, a leading provider of Contact Center Software and Enterprise Communications Applications is proud to announce its partnership with Global Destinations Solution (GDS INT), a leading provider of information technology in Saudi Arabia.

The partnership between the two companies aims to promote contact center telephony solutions in Saudi Arabia and nearby Middle Eastern countries. The wide network of P3 partners in the region includes a comprehensive set of enterprises and contact centers looking to enhance their customer services with greater collaboration and increased market reach.

Majdi Ahmed A Raies, CEO of Global Destinations Solution, said “GDS has constantly endeavored to offer the best and most outstanding services to the clients and cater to their needs. We opted for AMEYO because it is a complete CIM solution. Both GDS and Drishti are focused on providing innovative solutions and services that streamline communications, result in enhanced business processes, and increase business productivity for customers across the contact centre industry. With this partnership we hope to increase GDS and Drishti’s presence in the Middle East as well as internationally.”

Welcoming GDS on board Drishti’s Premiere Partner Program (P3), Vipin Jethi, VP Sales-EMEA stated, “Saudi Arabia has a huge market for contact centers and we are extremely proud to associate with GDS which has a strong foothold across various sectors in the region. Together, Drishti-Soft and GDS will work closely explore new ways of improving customer experience utilizing the power of ‘Ameyo’—Drishti’s Flagship Contact Center Platform.”

GDS focuses on providing the most effective services to their clients in an efficient manner. The vision of Drishti-Soft and GDS INT is to provide businesses with complete process automation, enhanced customer satisfaction, and comprehensive measures to improve process efficiencies. The aim is to deliver the best technology solutions.

Source : Stacy Ommen