Hyderabad : McCamish Systems LLC, an Infosys BPO company, specializing in life insurance and retirement business process and technology solutions, today announced their strategic business alliance with Pegasystems Inc. (NASDAQ: PEGA), the leader in business process management and software for customer centricity.

This partnering of two best of breed companies will offer significantly enhanced capabilities to the insurance and retirement services marketplace.  McCamish’s VPAS® Life, the robust life insurance and annuity Policy Administration System (PAS), is used in both BPO and in SaaS implementations by top life insurers in North America.  McCamish’s unmatched life insurance and retirement services product capabilities will now be enhanced by Pega technology providing superior efficiencies, predictable business outcomes, unsurpassed flexibility and customized workflows. VPAS® Benefit Plan Administration, McCamish’s industry leading platform for 409A retirement plans, will also benefit from Pegasystems enhancements. This combination brings an extraordinary value proposition to life insurance and retirement services in BPO and SaaS market spaces.

Celent Senior Analyst Ben Moreland confirmed the significant impact of this combination in the market space, saying, “The strategic alliance between Pegasystems and McCamish systems will thrust each company strongly forward in the life insurance and annuity solution space.  Marrying the strength of Pegasystems’ BPM, case management framework with McCamish’s VPAS® Life solution will allow carriers a robust PAS solution with configurable business process and front-end capabilities.  McCamish’s BPO-based solution offering with Pegasystem’s technology will provide insurers with the speed to market and usability needed in today’s marketplace, as well as provide process metrics demanded by carriers today, giving carriers the best of both offerings. The new life insurance and annuity solution should further leverage the strengths of both companies. The partnership should prove to drive VPAS® Life to be a market leader.”

The McCamish – Pega alliance sets new standards for the next generation of client services with its multi-channel (web, mobile, etc.) and multi-geographical capabilities in a highly flexible and configurable environment. This combination delivers enhanced speed to market, increased visibility into operations and cost effectiveness.

“We are delighted to announce this strategic alliance,” said Gordon Beckham, President and CEO of McCamish Systems, an Infosys BPO company. “As we add scale in the United States and abroad, we view the Pega solution set as a game-changer for us from a number of perspectives, but most importantly through improved servicing of existing clients and the ability to onboard new clients more rapidly.”

Leo Sugg, Global Business Leader, Insurance, for Pegasystems, said, “Our leading edge technology in insurance, retirement services and beyond, coupled with the well-known McCamish BPO intellectual property, is a powerful and compelling combination for the insurance and retirement services marketplace. Pegasystems looks forward to partnering with McCamish, and is confident that, together, we can deliver predictable business outcomes consistently in this highly competitive and cost-conscious environment.”