New Delhi :Teleperformance India’s literacy program for young children in its neighbourhood has been judged the Best Community Spirit Program in the Asia Pacific region by Contact Centre World, a worldwide association focused on propagating best practices in the BPO industry.

The literacy program is a part of the Corporate Social Responsibility efforts of Teleperformance employees, called ‘Citizens of the World’, fuelled by a small voluntary contribution, which in India starts with as little as Rs. 25 per month. The ‘Citizens of the World’ initiative runs in 62 countries where the US$ 3.23 billion global BPO services and customer experience management leader has operations. In India, the ‘Citizens of the World’ effort has touched over 1,200 children across Gurgaon, Indore and Jaipur.

In addition, Teleperformers, as the employees are called, invest in gifting hope and happiness to the children by celebrating half a dozen festivals and national days with them. Teleperformers not only visit the schools supported by them in Gurgaon, Indore and Jaipur but also invite the students to spend a day at Teleperformance India’s contact centers.

Teleperformance was selected from more than a hundred outsourcing firms from Australia, China, India, Indonesia, Japan, Malaysia, New Zealand, Philippines and Singapore by an eminent jury from the industry making the final pick.

“Teleperformers propagate CSR as Citizen Social Responsibility since they believe that the responsibility of change lies within the heart and mind of every capable individual who can be the change that she wishes to bring in the society,” says Mr Sanjay Mehta, Managing Director Teleperformance India.

“It is matter of joy that the efforts of Teleperformers, towards the less advantaged in our community, is getting noticed. We owe special gratitude to the three social entrepreneurs–Captain Indrani Singh, Sunita Yadav and Vijaylaxmi Somani–who welcome Teleperformers to add value through time and effort,” adds Mr Mehta.

Mr Raj Wadhwani, President of Contact Center World said, “We congratulate the team at Teleperformance India for winning the Best Community Spirit award that recognizes significant contribution the firm makes within the community. It is indeed an effort worthy of emulation by all.”

The jury commended the CSR initiatives by Teleperformance India for setting realistic goals and implementing with ease and utmost simplicity.