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  • Valor Intelligent Processing Delivers Next Generation Collection Services Using FICO Debt Manager

    Published on July 2, 2019

    Today, FICO announced that Valor Intelligent Processing (VIP), a Jacksonville, Fl.-based modern era digital financial support services accounts receivable management (ARM) agency, led by industry veteran Gordon C. Beck III, adopted FICO® Debt ManagerTM to deliver the next generation of financial services support and debt recovery.

    Founded on Sept. 11, 2018, Valor wanted to address a common pain point when selecting a collection system: compliance management. FICO Debt Manager powers Valor’s tech-enabled accounts receivable management, financial services, support, and first-party and third-party collections operations, easing the everyday challenges of compliance.

    “We are in a post-compliance era. We want to use not only the art of data collection, exemplified by our executives’ decades of experience, but also the science to deliver world-class results to the clients that entrust us with their customers,” said Gordon C. Beck III, Valor’s president and chief operating officer. “FICO Debt Manager helps us do that by offering the most flexible, easy to use and efficient platform we’ve ever seen.”

    The most important foundation of any collection business is the system agents use. With FICO Debt Manager, Valor’s agents can connect with consumers in the most efficient manner.

    “We’re thrilled to establish a relationship with Valor,” said Dave Lightfoot, vice president for product management at FICO. “We have worked with the debt collection industry for many years and we know the evolving challenges they face. We’ve designed Debt Manager to be easy for employees to use while giving agencies the flexibility they need to interact with customers and partners on their terms and the scalability required to grow.”

    FICO® Debt ManagerTM Solution helps organizations control costs, boost revenue and stay compliant while collecting and recovering debt. Used by banks, telecoms, governments, collection agencies, health care providers and more, Debt Manager is readily configurable for collections, recovery, debt sale, vendor management, bankruptcy, repossession and asset remarketing.

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