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Published on January 7, 2022
~With the highest number of reviews from enterprise customers, FourKites was recognized as a leader in market presence, customer satisfaction, and company vision~
Chennai : FourKites®, the world’s leading real-time supply chain visibility platform, today announced that it has been named the #1 supply chain visibility software provider based on overall market presence by peer-to-peer software review company G2 in its Winter 2022 Grid® Supply Chain Visibility Software report. The report rates products and sellers based on reviews from the user community, as well as data aggregated from online sources and social networks. After being named a Leader in the 2021 Gartner® Magic Quadrant™ for Real-Time Transportation Visibility Platforms1 earlier this year, G2’s Winter Report, representing the voice of the customer, affirms FourKites as the market-leading real-time supply chain visibility platform.
“At its heart, our leading market presence reflects our status as a global leader in the growing supply chain visibility market,” said FourKites founder and CEO Mathew Elenjickal. “The G2 Winter Report is an affirmation of our vision and ability to serve all industries across every mode, globally — especially at a time when supply chain visibility has never been more critical.”
Based on more than 180 FourKites customer reviews, highlights from the report include:
The customer feedback in the G2 report aligns with FourKites’ recognition from Gartner earlier this year; out of 14 vendors, FourKites was the only supply chain visibility platform positioned in the Leaders’ quadrant with the highest Completeness of Vision.
What customers are saying on G2:
Market leader delivers industry-first solutions for every mode
FourKites pioneered real-time transportation visibility in 2014, and is now leading the industry into a new era where global supply chains are powered and optimized by real-time visibility data and machine learning. Amid another year of constant disruptions, FourKites doubled-down on its customer-driven innovation model, with more than 65 new features resulting from customer feedback. These industry-first capabilities help FourKites users track shipments end to end across all modes and geographies, from sourcing to manufacturing to final destination.
These innovations included the patented Smart Forecasted Arrival (SFA) that provides frequent and highly accurate ETAs even for untrackable freight in transit; Dynamic ETA® for Ocean; Dynamic ETA® for Air; a major upgrade to Dynamic YardSM; its new Order Intelligence Hub (OIH), which provides a single-pane-of-glass view of the entire lifecycle of every order; and powerful new collaboration features — including Instant Messaging, an updated CarrierLink mobile app for drivers, and enhancements to Partner Hub, its self-service, secure GPS onboarding solution for brokers and carriers.
Gartner, “Magic Quadrant for Real-Time Transportation Visibility Platforms,” Bart De Muynck, Carly West, 14 April 2021.
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