Gurgaon: Drishti, a leading contact center solutions provider, has won the prestigious 2013 Innovation Award for their solution, the AMEYO Contact Center Communication Suite. The TMC Labs Innovation Awards honor products that demonstrate raw innovation, unique features, and significant contributions toward improving communications technology.

 AMEYO is the flagship solution from Drishti for complete CIM (Customer Interaction Management). It has been designed to add value to the businesses and pave way for a structured growth. AMEYO customers enjoy significantly increased efficiency levels, reduced operational costs, increased flexibility, consistent user experience, and a demonstrable ROI.

 Sachin Bhatia, VP-Business Development, Drishti-Soft spoke about the award, “We are extremely pleased to win the 2013 TMC Labs Innovation award. This is a result of continuous focus on RnD and innovation which sets Ameyo apart from the competition. This also reinforces our mission to position Ameyo in the top 10 CIM solutions globally.”

 “AMEYO represents a major advancement for communications technology and we are pleased to be able to recognize Drishti-Soft for their innovation,” added Rich Tehrani, CEO of TMC.

 The awards were granted to companies that made significant contributions toward improving communications technology through innovation. Through the Innovation Award, TMC Labs recognizes profound advancements made in the CRM, contact center, and teleservices industry, most importantly with regards to the customer.

Source : Stacy Ommen