NOIDA, Uttar Pradesh :  Steria, a leading provider of IT-enabled business services, today announces the signing of another major contract with India’s Uttar Pradesh (UP) Police, which has selected Steria to help improve the efficiency of its Emergency Response and Security Surveillance System in the city of Allahabad. Steria will provide a variety of support, integration and IT services that will enable the police to make faster and smarter decisions on how it uses resources to respond to emergencies.

Building from Steria’s vast experience on homeland security projects, the contract with the Allahabad Police will enable the city’s police department to improve the speed and efficiency of their Emergency Response (Command and Control) and Surveillance Systems. These systems are responsible for monitoring sensitive locations in the city and for addressing distress calls from 6 million citizens of Allahabad – which also hosts the famous Kumbh Mela every 6 years, where over 50 million people visit and take the holy dip in the Ganges River during a 55-day period.

Under the new contract, Steria will provide integrated Computer Aided Dispatch platforms that will handle inbound ‘Dial-100’ citizen distress calls.  The GIS-based (Geographical Information System) platform will capture caller information and location coordinates, and dispatch them to the nearest police patrol vehicle for emergency handling. This new functionality will improve efficiency, reducing the time it takes to respond to calls and providing a better view of emergency situations for more efficient resource mobilisation and allocation.

Steria will also implement CCTV Surveillance with advanced Video Analytics at 43 sensitive locations across the city of Allahabad. These locations will be monitored round the clock from a modernized control room with the help of OFC communications backbone.

The project includes a systems integration phase, followed by two years of application support. Steria will work on the installation of the application software, the setup of data centre infrastructure, the system’s control room, network and connectivity.
Steria has partnered with TCIL (Telecommunications Consultants India Ltd), a public sector telecommunications consultancy and engineering company that operates under the Ministry of Communications and IT, for the bid.  This contract win reinforces Steria’s expertise as a reputed provider of IT solutions to India’s homeland security and transportation sectors.

Sanjeev Varma, Senior Executive Vice-President, CEO India, comments: “The solution will provide the police force with a comprehensive real-time view of events across the city of Allahabad.  With this crucial insight, emergency response teams will be able to better assess needs, prioritise and coordinate actions and proactively deploy assets to address and potentially prevent multiple, complex incidents within the two cities. This win not only strengthens our position in the Homeland Security in India but it also helps create a new volume benchmark, which can be leveraged for similar opportunities in other Steria markets.”

“The benefits of this solution are vast,” continues Varma. “The system’s unified view of incident data enables faster and smarter decision making with the ability to handle multiple situations simultaneously and reduce emergency response time substantially. It will also enable end-to-end coordination of emergency agencies and connect diverse first responder agencies with shared, inter-operable equipment and protocols.”

Steria supports the transformation needed for police and emergency services to cost effectively operate their business and IT functions and step up their visibility in the community. We have pioneered new models in operational and back-office support, as well as in criminal justice. And our Contact Management, Command and Control, Mobility and Control room support services are enhancing citizen confidence.