Mumbai: Sodexo, a world leader in Quality of Daily Life Solutions, has become the first company of its kind in India to achieve three significant ISO certifications which are recognized industry-wide. Sodexo India was honored with the ISO 9001:2008, ISO 14001:2004 and ISO 22000 certifications by BQI & URS which essentially credit the company for adhering to international quality, environment & food safety management standards.

Following its practice of respecting global standards, Sodexo successfully implements Quality Management and Health, Safety and Environment (QMHSE) policies across its sites in India through a dedicated team of experts and a stringent framework of systems and processes.

Ninad Chikhalikar Head – QMHSE, On-Site Service Solutions, Sodexo India, said, “Sodexo in India touches the lives of hundreds of thousands of people each day. Backed by our dedicated Quality Management and Health Safety Environment specialists, we set rigorous benchmarks and implement best-in-class systems to guarantee a safe and consistent working environment for both our employees and our esteemed clients. Our progress in both Quality Management and Health & Safety indicators is reviewed & analyzed rigorously by the Sodexo Top management team regularly with a goal of continuous improvement.”

Sodexo is committed to ensuring a zero-harm workplace environment for employees and customers. Every month the QM&HSE team communicates a ‘Safety Newsletter’ to all employees, in localized languages, to provide them with practical information about safety in the workplace, and help raise awareness. This team also sets up operating standards by preparing easy-to-understand guides, manuals and training tools (videos, posters) based on recognized systems such as OSHAS. They also conduct regular, comprehensive site audits to ensure compliance with set standards and identify corrective measures when necessary.

For staff at their food service operations, Sodexo dedicates more than 50,000 man hours to quality management and food safety training each and every month, covering topics such as food safety & catering hygiene. Regular audits are conducted to ensure that the meals that are served are consistent within the committed specification and of satisfactory standard to both our clients and our own teams.

As a part of the Better Tomorrow Plan, Sodexo’s roadmap for its sustainable development strategy, the QM&HSE team also deploys targeted initiatives to preserve the environment including increased use of environmentally friendly products and reduction of organic and non-organic waste by 2015. Sodexo also has a strong action plan to reduce carbon footprints and water consumption by 2020 across all its sites.