The Railways has extended the use of its 24-hour helpline numbers — 138 and 139 — to answer queries about the Novel Coronavirus pandemic. It said the two helplines will answer inquiries, provide assistance and disseminate relevant information.
Railways has also opened a railway board control cell to ensure seamless flow of information and suggestions between railway administration and the public. It said, further complaints, suggestions or queries can also be mailed to [email protected].